Shipping & Return
📦 Shipping Information
We’re committed to delivering your fashion finds quickly and safely.
Processing Time: 1–3 business days
Delivery Time: 10–15 business days (excluding weekends & holidays)
Shipping Fee:
→ Free shipping on all U.S. orders over $50
→ Flat rate fee for orders under $50 (calculated at checkout)
Tracking:
You’ll receive a tracking link via email once your order has shipped.
🔁 Return & Exchange Policy
Not in love with your order? No worries — we’re here to help!
Return Window: Within 14 days of delivery
Eligible Items: Must be unworn, unwashed, and with original tags
Non-returnable Items: Sale items, accessories, and gift cards
Return Process:
Email [email protected] with your order number & reason for return
Our team will send you return instructions within 24 hours
Ship your item back to us
Once received & inspected, we’ll issue your refund (to your original payment method)
🔄 Exchanges
Exchanges are accepted for size or color if stock is available
Email us at [email protected] to request an exchange
⚠️ Additional Notes
Return shipping fees are the customer’s responsibility (unless item is faulty or wrong)
Boubou Fashion is not responsible for lost return shipments — please use a trackable service
For any questions, contact us at [email protected] — we’re happy to help!